Any business will know that in today’s digital world, the need to have robust and flexible IT systems to support the front and back end of their operation is imperative.
Any change in business (driven through growth, or new markets) will often put strain on existing IT systems, which need focus and understanding to improve or upgrade. Typically, SMBs don’t have the benefit of a dedicated IT person or department to support users or implement new systems, so any changes can be daunting.
On our website we list services that we provide to clients but we know that none of the individual components really matter. What really matters is knowing that your systems are working to their optimum, your data is safe and if you do have an issue that it is resolved as quickly as possible with little or no impact to your operations. At Essential IT, we believe that our clients IT systems should enhance their business, make users more productive and drive efficiency that help to increase profitability.
When we speak to potential new clients, we often find that investment in IT systems has been lacking, as attention has been focused on other key business areas. If this is your business, then the likelihood is that IT is not only a drain on your time and energy, but financially it also seems to cost far more than it should and fails to deliver enough value. This should not be the case. As technology advances, your business should be seeing improvements in productivity and more efficient users, and if not, then why not?
Any SMB regardless of market sector, should think hard about the need to have dedicated IT staff and instead consider if better value for money and levels of service can be achieved by outsourcing the function to a Managed Service provider such as Essential IT. Flexibility gained by having access to a bigger support team, a wider range of skills and 24/7 monitoring are just some of the advantages that moving to an outsourced model give you.
Typically, Essential IT's clients don’t have an IT person or department, instead they entrust the management of the systems and support of the users to our team and pay for the service monthly, based on the number of computers and data they have. The benefits of moving to Essential IT for support include;
· Fully managed Anti-Virus platform
· Automated back-ups of your data securely to a remote location
· Unlimited telephone and onsite support for when issues arise
· 24/7 remote monitoring of key systems and processes
· Access to local Christchurch based engineers who understand your systems
· A trusted partner to supply and install any new equipment
· Monthly billing based on the size of your network
One number to call for all you IT needs.
At Essential IT, we know that one solution does not fit every organisation and that we need to design a solution that exactly meets your needs. Contact us on 03 339 4000 to learn more about how we can help your business.