Who knew that there was more to the humble Shift key than just making capital letters, exclamation marks and ampersands? This underutilised key is right under our fingertips and threatens to put the mouse out of business.

SMBs typically watch every precious cent they spend, and IT hardware does not come cheap – especially when it involves laptops. This makes choosing the right laptop for your business an important box to tick.

Schools are virtually unrecognizable from even 10 years ago, such has been the impact of some of the brilliant learning tools that are now prevalent.

The stereotype of a computer hacker – where all it takes a few minutes of frenzied typing to access and control their target’s digital life – is looking more and more out of date. As organisations of all stripes getting serious about IT security, cybercrime is gaining a physical component.

Whatever the cause of downtime, from cyberattacks and malware to hardware failures and natural catastrophes, having the right plan in place is essential. A good strategy will test your system, prevent loss and recover vital data in the event of a disaster.

Everybody needs a break. After working hard in your business it’s great to take a holiday, but all that good cheer and relaxation will go out the window in a moment if your business suffers an IT disaster while you’re away.