setting pexels.jpeg

Remote Tier 1                

$10 

per workstation per month

- Windows Patch Management

- Remote Support Software

- Monthly Windows Update Report

monitoring reporting

Remote Tier 2           

$20 

per workstation per month

- Windows Patch Management

- Remote Support Software

- Service Availability Monitoring

- Event Log Monitoring

- CPU/RAM Monitoring

- Drive Space Monitoring

- Asset Management

- Monthly Reports

server motherboard

Remote Tier 3     

$125 

per SERVER        

per month

- Windows Patch Management

- Remote Support Software

- Service Availability Monitoring

- Event Log Monitoring

- CPU/RAM Monitoring

- Drive Space Monitoring

- Asset Management

- Preferential Labour Rate

- Monthly Reports

If you have any questions regarding these plans, please get in touch with us, we will be happy to help. 

For devices without a remote support plan, support is now available through our new website using the remote support button and entering a code. Generating a code incurs a one-off charge of $15 per support ticket.